Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started

What is This Charge on My Credit Card or PayPal account?

Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…

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Accounts & Billing1

What is This Charge on My Credit Card or PayPal account?

Installation & License Keys11

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Accessing and Installing Older Plugin Versions Why Am I Being Told My License Key is Out of Installs?

Customizing the Event Tickets Plus App Customizing Day View Customizing WooCommerce Tickets Checkout Customizing Venues and Organizers

Advanced Topics9

Google Maps Handbook Troubleshooting The Events Calendar Plugins All About The Events Calendar 6.0 Customizing The Events Calendar

How to Refund Ticket Purchases

Downgrading WordPress How We Handle Bugs: Tracking and Resolving Issues Explained Do You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?

Understanding Provisional Event IDs in The Events Calendar Using WP-CLI with The Events Calendar Using The Events Calendar REST API Adding a Custom Event Status

Community Events12

Troubleshooting Community Events Let Users Submit and Manage Events with Community Events Community Events Template Files Sales Tax and Marketplace Facilitator Laws for Community Events

Using Square Point of Sale for In-Person Ticket Sales

Purchase & Installation26

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus

Making Purchases4

Do You Provide Discounts if I Purchase Multiple Products?Do You Provide Discounts if I Purchase Multiple Products?What Kind of Payments Do You Accept?Who Should Buy the Subscription, the Client or the Developer?

Share site access with support through TrustedLogin How We Handle Bugs: Tracking and Resolving Issues Explained Priority support through the TEC Help Hub Resolved: “Managed By Host” Error Prevents Plugin Update

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