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You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
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If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
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If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
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All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
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Troubleshooting Permalinks and SlugsTroubleshooting PDF Tickets and Ticket QR CodesFixing Missing Events on the CalendarTroubleshooting Event Tickets with WooCommerce
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Share site access with support through TrustedLoginHow We Handle Bugs: Tracking and Resolving Issues ExplainedPriority support through the TEC Help HubResolved: “Managed By Host” Error Prevents Plugin Update
Read more about Get Help The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemTroubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus
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Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
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Understanding Link Tracking in Promoter EmailsTroubleshooting PromoterCreating Promoter Shortcuts and CampaignsVerifying and Changing Your Send-From Email Address in Promoter
Read more about Promoter Canceling a subscriptionUpdating Your Account InformationPutting a Subscription on HoldUpdating Payment Information
Read more about Accounts & Billing Settings15
Customizing WooCommerce SettingsConfiguring Event ImportsConfiguring Event Tickets EmailsConfiguring Event Tickets Settings
Read more about Settings Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
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Customizing the Assigned Seat Selection ModalCustomizing Tickets Commerce PurchasesCustomizing List ViewCustomizing Event Tickets
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